Privacy Policy

Fortunesoft collects personal and non-personal information through various channels:

• Contact Forms: Name, email address, phone number, organization name, subject, and any custom messages you provide.
• Email Correspondence: Information you share when communicating with us via email.
• Cookies and Tracking Technologies: In order to enhance user experience and analyze website traffic.
• Third-Party Integrations: Information collected through third-party services integrated into our website, such as analytics tools and social media plugins.

The information Fortunesoft collect is used to:

• Get back to your inquiries and provide customer support.
• In order to send updates, newsletters, and promotional materials (you can opt-out at any time).
• Enhance Fortunesoft website and services based on user feedback.
• Comply with legal obligations and resolve disputes.
• Analyze website usage to enhance user experience.

Fortunesoft employs advanced security measures, including encryption and firewalls, to protect your data from unauthorized access, alteration, or destruction. Our servers are regularly monitored and updated to prevent vulnerabilities. We try our best to stay completely secure. The retained personal data are to fulfil the purposes outlined in this policy or as required by law. Once the retention period expires, your data is securely deleted or anonymized.

The data collected through the contact forms include name, email, phone number, and custom message as mandatory information and name of the organization and subject as additional fields.

This information is stored in our CRM, and we use this to reach you later. We release updates and general announcements related to our services. You can choose to not receive any updates by withdrawing your consent.

Data retention on our side is only until it is reasonably required. This requirement surrounds your queries, requests to resolve the issues, and complying with any legal requirements under the applicable laws. Therefore, your data may be with us for a certain period, say till the contract ends or until all the queries are addressed.