Privacy Policy

Fortunesoft IT Innovations Pvt. Ltd (" Fortunesoft ," "we," "our," or "us") is committed to protecting your privacy and maintaining transparency in how we collect, use, disclose, and safeguard your personal data when you visit www.fortunesoftit.com , interact with our digital properties, or engage with our services.

This Global Privacy Policy applies to website visitors, prospective clients, business partners, and other individuals who interact with Fortunesoft , unless a separate privacy notice applies.

Information We Collect

We may collect personal and non-personal information through the following channels:

Information You Provide Directly

  • Contact Forms: name, email address, phone number, organization name, subject, and message details submitted through our website.
  • Newsletter Subscriptions: email addresses submitted to receive company updates, insights, event invitations, and marketing communications.
  • Email Correspondence: information voluntarily shared when contacting us directly.
  • Business Inquiries: project requirements, service interests, and related business communications.

Publicly Available Professional Information

We may display or use publicly available professional information for legitimate business purposes, including:

  • Names, roles, company names, photographs, and professional profile links for team members, authors, or leadership profiles.
  • Names, job titles, company names, and testimonials shared by clients with appropriate authorization .

Automatically Collected Information

When you use our website, we may automatically collect limited technical data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referral source
  • Usage analytics through cookies and similar technologies

Third-Party Integrations

We may receive information through tools and platforms integrated with our website, such as analytics providers, CRM systems, or social media services.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide support
  • Deliver requested information, consultations, or services
  • Communicate regarding projects, partnerships, or service opportunities
  • Send newsletters, updates, and marketing communications (you may unsubscribe at any time)
  • Improve website functionality, performance, and user experience
  • Analyze trends and website usage patterns
  • Maintain security and prevent misuse
  • Comply with legal, regulatory, or contractual obligations

Legal Basis and Consent

Where required under applicable laws, we rely on appropriate legal grounds to process personal data, including consent, legitimate business interests, contractual necessity, or legal compliance obligations.

You may withdraw consent for marketing communications at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance, measure traffic, improve user experience, and understand visitor interactions.

You may manage cookie preferences through your browser settings where available.

Sharing of Information

We do not sell personal data.

We may share information with trusted third parties where necessary for legitimate business operations, including:

  • Hosting and cloud service providers
  • CRM and sales systems
  • Analytics and marketing service providers
  • Professional advisors
  • Regulatory or legal authorities where required

Such parties are expected to maintain appropriate confidentiality and security standards.

Data Storage and Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access, misuse, alteration, disclosure, or loss.

While we apply strong security measures, no digital platform can guarantee absolute security.

International Data Transfers

As a global technology services company, your information may be processed or stored in countries outside your place of residence. We take reasonable steps to ensure appropriate safeguards are in place for such transfers where required by law.

Data Retention

We retain personal data only for as long as necessary to fulfill legitimate business purposes, contractual obligations, dispute resolution needs, or legal requirements.

When data is no longer required , it is securely deleted , anonymized, or archived in accordance with applicable standards.

Your Rights

Depending on your jurisdiction , you may have rights relating to your personal data, including the right to request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of eligible data
  • Restriction or objection to certain processing
  • Withdrawal of consent where applicable

To exercise applicable rights, please contact us through the contact details available on our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or technology practices. The revised version will be posted on this page with an updated effective date.

Contact Us

For questions regarding this Privacy Policy or our data practices, please contact Fortunesoft through the contact information provided on our website.